To be candid: When I purchase something from eBay or Amazon I'm never looking to them as a source of after-sale support (except for returns). I do my own research, understand the tradeoffs, select the product that I want, and THEN use online marketplaces like that to obtain the lowest delivered price. I don't expect anything from them except a method of obtaining a low price on the product I've already independently determined I want.
From your initial response I thought you were saying that you sell such products, and for those who do not want to do their own research or desire solid customer support I would always direct them to you. Frankly, battery tenders aren't especially complex devices so it didn't occur to me that aftermarket support would be an issue - hence my direction to online (or local auto parts store) sources. I would still direct buyers to you even if they didn't require extensive support, as recognition of your extensive and ongoing contributions to the TigeOwners community, when I'm aware that you're a vendor of the product in question.
Bottom line: If ChpThril sells what you're looking for, buy it from him. Last I looked, his website didn't have a comprehensive list of the products he offers so I didn't/don't know if battery tenders are part of his wares. I am aware of ballast components, audio components, and propellers. ChpThril, if you have a comprehensive list, a link to it would be quite helpful!
From your initial response I thought you were saying that you sell such products, and for those who do not want to do their own research or desire solid customer support I would always direct them to you. Frankly, battery tenders aren't especially complex devices so it didn't occur to me that aftermarket support would be an issue - hence my direction to online (or local auto parts store) sources. I would still direct buyers to you even if they didn't require extensive support, as recognition of your extensive and ongoing contributions to the TigeOwners community, when I'm aware that you're a vendor of the product in question.
Bottom line: If ChpThril sells what you're looking for, buy it from him. Last I looked, his website didn't have a comprehensive list of the products he offers so I didn't/don't know if battery tenders are part of his wares. I am aware of ballast components, audio components, and propellers. ChpThril, if you have a comprehensive list, a link to it would be quite helpful!
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