Im lost without the PW thread!!!!

[majestic]

This show called Archer is on and the content is never seen or heard of this show before.

[Iwndr]

here was one of his first post:

the boat was delivered 12-22-10 . i have 4 boats & know how important winterizing is.i'm not new to boating.all conversations were forgoten by the dealer on the weatherization for the 5 month storage.,today, by them. i was basiclly told to screw off.
i've moved on to malibu..............i'll keep everyone informed.
the boat motor is toast ,has 1.6 hours on it....at delivery it had 1.4 hours. the other .2 were put on in the lake in near sinking state this past weeke

well the plot thickens, I think we may have to convene a emergency session of the TO PW Warranty commission

[majestic]

Wife went to a wedding without me time to pack up the kids and take the boat back to storage.

[majestic]

well the plot thickens, I think we may have to convene a emergency session of the TO PW Warranty commission

They both screwed up. Split it 50/50.

[skippabcool]

Wouldnt the dealer have winterized a boat sitting on his lot in December to reduce the risk?

Sounds like it was purchased so it was now the owners responsibility, even if it was on the lot. But the dealer said that if it was on his lot he would take care of it. Now I guess it is a matter of checking the past weather to see when it froze in Texas to see if it was before or after he picked it up. Still don't know all the facts but I would hate to be in either party's shoes.

[skippabcool]

They both screwed up. Split it 50/50.

x2

[Dave K]

No pics it didn't happen

Actually started to rain and I had to get ready for church. Tomorrow I promise

[skippabcool]

Wife went to a wedding without me time to pack up the kids and take the boat back to storage.

Even though it is a pain to get the boat into the garage and it takes up a lot of space I am glad I do not have to store it.

Is your storage far from your house? Do you typically pick it up bring it home then go boating or straight from storage boating?

[Dave K]

Kind out of of the loop on this but I suspect an engine froze and cracked it sounds like?? I don't care how easy it is to winterize I wouldn't do it myself I get dealer to do it. This way 100% of the responsibility and liability is on them, cut and dry.

The Bu dealer responded:

At the risk of creating more of an issue, just can't stand to see my dealership slammed. We work way too hard for our customers and have won CSI awards every year I have owned this store.

This boat was a Christmas surprise that was to be delivered right before we closed for the holidays. Customer changed his plans and picked it up two days earlier instead with no notice. He told us here that he was going to hide it behind a building on his property and take the family out for a ride over the holidays. The boat had been used on one demo ride before customer purchased.

When signing the paperwork and going over all options, equipment, service, warranty, stereo, etc., customer NEVER asked the boat to be winterized. In Central Texas, many of our customers use their boats all year long. Sure we have freezes, but you have a good amount of 70 and 80 degree days in the winter months as well and lots of folks like to get out when the lakes are not crowded. We normally winterize about 30 boats per winter. That is a tiny fraction of our customer base.

If we had agreed this to be done on purchase order, rigging sheet or even in an email, I would accept full responsibility. If the boat was here on my property, I would accept full responsibility as well.

When customer comes to the dealership and tells me I need to fix it or I am going to hear from their lawyer, my level of cooperation falls down a notch. CTWS did not tell them to "screw off". We will repair this motor for them and be here for their ongoing warranty and service going forward like we have for all the other folks that are facing the expense of an engine replacement.

Rob Falgout
Central Texas Water Sports

[Iwndr]

Even though it is a pain to get the boat into the garage and it takes up a lot of space I am glad I do not have to store it.

Is your storage far from your house? Do you typically pick it up bring it home then go boating or straight from storage boating?

Can you keep it at the house during the season?

[Dave K]

Actually started to rain and I had to get ready for church. Tomorrow I promise

Maybe

[Dave K]

oh... there's 1200

[Iwndr]

Kind out of of the loop on this but I suspect an engine froze and cracked it sounds like?? I don't care how easy it is to winterize I wouldn't do it myself I get dealer to do it. This way 100% of the responsibility and liability is on them, cut and dry.

Yep its cheap insurance, I winterize my sprinklers and campers but not boats

[skippabcool]

Yep its cheap insurance, I winterize my sprinklers and campers but not boats

Your trout killer must be hard to do

[skippabcool]

Yep its cheap insurance, I winterize my sprinklers and campers but not boats

I rolled the dice and did my boat. I guess I will find out shortly if it was worth it. I hope so.