Crazy times!

[FIC]

well said.....i as an car dealer should not get "booty hurt" if i can't match or beat a price from someone else.....the client has every right to shop around...it's his or her monies!

I tottaly agree it is their right to spend their hard earned money where ever they want ,and I a tottaly agree that it is the dealers right to serve who they choose to serve. You can buy a steak at the market but you cant take it to the best steak house in town and expect them to cook it.

[xpjim1]

I tottaly agree it is their right to spend their hard earned money where ever they want ,and I a tottaly agree that it is the dealers right to serve who they choose to serve. You can buy a steak at the market but you cant take it to the best steak house in town and expect them to cook it.

You miss the point here as an apples to apples comparision should be I can buy a steak at Market A for $5 per pound and the same quality steak at Market B for $10/pound. In the Tige restricted territory model I can only buy a boat from dealer B at the higher price. In the steak example I can go to either. I have seen many people buy different brands of boats since the dealers refuse to negotiate on there price.

If you are a TIGE dealer and not willing to service or do warranty work on a TIGE not purchased from you it is bad for the brand. I as a consumer would be all over that as should corporate TIGE.

If there are dealer agreements about advertising prices, this is an issue between Tige and their dealers

Just my 2 cents

I have always felt that I recieved a fair price and excellent service from who I have purchased my boats and other water toys from. My friends have had way worse experiences than mine

[FIC]

You miss the point here as an apples to apples comparision should be I can buy a steak at Market A for $5 per pound and the same quality steak at Market B for $10/pound. In the Tige restricted territory model I can only buy a boat from dealer B at the higher price. In the steak example I can go to either. I have seen many people buy different brands of boats since the dealers refuse to negotiate on there price.

If you are a TIGE dealer and not willing to service or do warranty work on a TIGE not purchased from you it is bad for the brand. I as a consumer would be all over that as should corporate TIGE.

If there are dealer agreements about advertising prices, this is an issue between Tige and their dealers

Just my 2 cents

I have always felt that I recieved a fair price and excellent service from who I have purchased my boats and other water toys from. My friends have had way worse experiences than mine

I dont think anybody gets the point , if the good dealers out there dont get their margins ,you wont have to worry about who is going to do the warranty or service , they wont be arround anymore, so you would have to go to the dealer who undercut in the first place, so their is no problem.

[xpjim1]

We are definately in tough economic times and I understand the consumer, dealer and corporate sides.

I as a consumer do not need to get the best price but I want a fair price for the total purchase and service relationship.

Corporate wants to protect the dealers by providing so called protected territories which always has rule breakers

Dealers need to make money to survive.
With the economy in the state it is in I have heard, and not sure if there is any truth to it, that dealers need to reduce inventory to survive due to flooring costs. Maybe it was a bad decision to purchase all the 07 and 08inventory on there part, maybe it was a corporate requirement , I do not know. In any case some dealers have a lot of inventory which must be costing them to support. The internet gave them a way to get the bargain basement prices out there. If corporate does not approve they need to be the enforcers, but in this climate is a reduction in dealers in there best interest.

This is a very interesting topic. I wish every body well in these tough times

[G-MONEY]

I tottaly agree it is their right to spend their hard earned money where ever they want ,and I a tottaly agree that it is the dealers right to serve who they choose to serve. You can buy a steak at the market but you cant take it to the best steak house in town and expect them to cook it.

Well in this case they would have to.

I looked in to this before we got our boat after a dealer told us they would not work on our boat if we got it from another dealer.

A dealer can NOT tell you they will not do the warranty work on you boat no matter who you bought it from. If they do a crappy job working on the boat is only going to hurt them because I will be back and they will fix it again for free until the job is done correctly.


Day to day business is the key for survival for any business you can rely on the big sale to keep you in business. Doing service work is the dealerships day to day business they should be happy that I bring them tout boat for service even if I didn't but from them and if the do a crappy job it just makes me fell better I didn't buy from them in the first place.

[Joeprunc]

I feel like that dealer is being very selfish, and personally wouldn't want to support that kind of attitude...I wouldn't buy or take a boat to them to work on. Hell if I were in the OP position, I would probably start looking at other brand boats. I would start asking if all Tige dealers are like that. What if you have a problem while your on vacation in another area or state? Are you fuct? Unfortunately in this world one bad apple can ruin a whole bushel.

But maybe we aren't getting the whole picture. Maybe the dealer isn't strictly a Tige dealer and is just trying to make a sale to put food on his table?

[JWALK]

I feel like that dealer is being very selfish, and personally wouldn't want to support that kind of attitude...I wouldn't buy or take a boat to them to work on. Hell if I were in the OP position, I would probably start looking at other brand boats. I would start asking if all Tige dealers are like that. What if you have a problem while your on vacation in another area or state? Are you fuct? Unfortunately in this world one bad apple can ruin a whole bushel.

But maybe we aren't getting the whole picture. Maybe the dealer isn't strictly a Tige dealer and is just trying to make a sale to put food on his table?

Which fucting dealer Joe?

[JWALK]

Well in this case they would have to.

I looked in to this before we got our boat after a dealer told us they would not work on our boat if we got it from another dealer.

A dealer can NOT tell you they will not do the warranty work on you boat no matter who you bought it from. If they do a crappy job working on the boat is only going to hurt them because I will be back and they will fix it again for free until the job is done correctly.


Day to day business is the key for survival for any business you can rely on the big sale to keep you in business. Doing service work is the dealerships day to day business they should be happy that I bring them tout boat for service even if I didn't but from them and if the do a crappy job it just makes me fell better I didn't buy from them in the first place.

This is not what I was shooting for by my comments but G Money you are actually wrong. I am not saying I would take this stand but you also make a dealers entire argument about this possibly becoming a LOSE - LOSE situation for everyone each time a buyer goes out of their territory. Our pride is huge for Tige but if you buy a Tige from me and we fail you over and over and do not hold up to our end of the purchase to create value in your toy then there are too many good boats down the road for you to go buy next time and I would expect that.

Let me back up this whole thing with our idea to solve this at my dealership. Our prices will be as competitive as they can be whether that works for our customer or not, but we will absolutely give our customers the finest service you can expect for your hard earned dollars on a toy that will eventually need servicing SOONER then later. But hopefully Tige will soon jump in because I know you are out there and spread some light on the issue.

My intentions weren't to cause strife but to just bring up an issue that has really got Crazy with a few dealers taking advantage of a very known and respected system for years. We expect our customers to get the best deal they can but remember that the best deal is not just the price. I fully believe that my customers that have already bought from me already know this but for you IN UTAH that haven't... come see!

Back to funner things... Those of you OUT of Utah, come hang with us in August for a bad mamajama rendezvous. I hope I haven't over stepped my bounds the last couple of days but it is slow as hell and I am just becoming a blogger or whatever this is officially called and my Cougs lost big and I am very mad about that... Tall I have to give it to your Yewts this year.

[Joeprunc]

Which fucting dealer Joe?

I feel your local Tige dealer, the one that will not service Tige warranty maintenance on a boat that was purchased from another dealer, is being selfish. I would think with this economy they would be doing everything they could to get business.

I would hope if I just bought a new boat (it will be a long time before I have that kind of money) that the warranty would be honored at any Tige dealer...just like a Chevy or Toyota would.

[JWALK]

I feel your local Tige dealer, the one that will not service Tige warranty maintenance on a boat that was purchased from another dealer, is being selfish. I would think with this economy they would be doing everything they could to get business.

I would hope if I just bought a new boat (it will be a long time before I have that kind of money) that the warranty would be honored at any Tige dealer...just like a Chevy or Toyota would.

Joe,
We are not talking cars... there is a big difference. My local dealer never said he wouldn't by the way.

[sparky216]

Joe,
We are not talking cars... there is a big difference. My local dealer never said he wouldn't by the way.

JWALK,

Perhaps you could share some of the key differences between boat and car dealers in regards to warranty service. Most on this site are quite educated and many business owners and would be quite receptive if we understood literally what the differences are rather than just stating that there are differences.

I've had cars, jewelry, and off road vehicles all have warranty work done at dealers that I have not purchased from and have not had a problem, nor have I had anyone question where I purchased the item. Please tell us why a dealer would have angst or issues servicing a boat that they didn't sell.

Regards,

[teachercop]

Money is hard to come by.

I would be skeptical if the local dealer could not come close in price to a distant dealer offering the same product.

If it is a quality product, there should not be a call for frequent warranty and service visits. Routine service should not be too much of an issue at any dealership.

If the local dealer is unwilling or unable to match price it is probably because money is hard to come by.

[Joeprunc]

Joe,
We are not talking cars... there is a big difference. My local dealer never said he wouldn't by the way.

Unfortunately I've never purchased any new boats, actually I've only owned the one I've got and its over 15 years old. I'm just a poor kid that pays close attention to where I spend my hard earned money. I definitely understand being able to save a few grand by purchasing from another dealer.

But I feel a factory warranty is a factory warrant whether it is a car, boat, bike, or computer. But as stated before I don't have first had knowledge with new boats.

Is it worth the savings of purchasing a boat out of your territory even if your local dealer decides not to service your warranty needs when they come up.

I also must have miss read this ^^^

[Joeprunc]

JWalk - I'm not trying to be a prick...I felt like you were stabbing back at me after my first post and I was trying to defend my opinion.

[LovinPowell]

JWALK:

So let me see if I understand this situation... I, who live in St. George, am in your marketing area, 4 hours away from you, even though I am only an hour and a half away from another dealer.

If I am to have warranty work, do I have to bring it to you?

If I want to buy a new boat, am I obligated to buy it from you?

If I am completely satisfied with the service that I bought my tige from, why can't I keep on using him and buying from him in the future? After all, and no offense is intended here, he has been a Tige dealer for a longer period of time than you and I have been happy with his service.

You mentioned that you pick up and deliver boats for service, so does that mean that you will drive to St. George to pick it up?