Byerly is a good company

[brody66]

Ok so i bought a byerly board last year, i think it was called a blunt, flat black with old school pinstriping, anyway when i got my boat out this year i took the board out of the rear storage compartment and i almost cried when i saw the bottom of the board delaminating, i figured that i was going to have to buy a new board, but i figured i would take it back and see what they say. Well i did not have my reciept but they change the board design every year so i was going to use that as an argument, didnt even need the excuse because they looked at it and was like "ok we'll call you when they send it back fixed or when your new one is here" needless to say i got a brand new board and totally happy, it was even the new style, i think this one is a legacy, it sounds like they are made by HO watersports.

[da.bell]

A lot of companies have great customer support. Not surprised that they did this but it's great that they were able to give you a new one. Do you know what caused it to delaminate? Was there water under there that might have done it?

[Memphis]

its what i love about the wake community, most of the companies out there genuinely care about their reputation and will go above and beyond to make it right

[Fast1911]

The de-laminating was probably just a manufacturing defect. I had that happen to a Liquid Force board a few years ago. They replaced it no questions asked. Congrats on the new board

[Jeffe]

Their parent company is Kent Sporting Goods...who owns

Liquid Force
Hyperlite
Byerly,
Blindside
Double Up
Obrien

I think just about everyone but Gator, CWB, Slingshot, and a the wakeskate companies like Satelytte, INTEGRITY, Oak, Devotid, etc...

the list goes on and on...Thank Bob Archer for starting a Monopoly in the wake industry!

[jwanck11]

That is awesome! Glad that they took care of you. Everything is so expensive these days so it is great to see companies help you out.