Well,
The Owner of the company is doing a good job making up for his sales guys mistake, but Malibu basically threw them under the bus and told them there isnt anything they can do.
Well, F Malibu. And the regional rep of the upper midwest.
I told the sales guy I was buying another boat if they couldnt get it to me by today, and he said he would check on it.
The Regional rep told the sales guy he was giving him a bump to an earlier spray date because they were a new dealer and wanted the sale for them.
Supposedly as long as it was sprayed before the 16th Id get it.
Then the info was backed off and it was said that shipping would be the week of the 26th. I spoke to them and the sales guy assured me he was working on it. I was skeptical and said I would just get another boat and they said "it was in production and we had a contract, I dont know what else to tell you"
Monday the 19th came and they JUST started it...so I wont see it until the first weekend in June....possibly. SO that means BS when I asked about cancelling 2 days after the "order".
I cant believe Malibu would take the stand to leave the dealer on his own to make good, since it was a reg rep giving the info.
I would never have bought the boat had I known it wasnt going to get here this weekend. I had a SAN 210 sitting at another dealer waiting for me.
So malibu wont be getting any of my business in the future, and I will be shocked if I have problems with this boat, and they get taken care of by the factory.
I gave the dealer an out, so he wouldnt have to deal with me in the future, knowing how sensitive I will be to their handling of things, but he wouldnt take it.
So I guess I will have to wait even longer and get madder each weekend I could be enjoying boating with my wife and kids. I hope for malibu's sake there isnt any issues with this boat!
Stuck with the malibu now....
The Owner of the company is doing a good job making up for his sales guys mistake, but Malibu basically threw them under the bus and told them there isnt anything they can do.
Well, F Malibu. And the regional rep of the upper midwest.
I told the sales guy I was buying another boat if they couldnt get it to me by today, and he said he would check on it.
The Regional rep told the sales guy he was giving him a bump to an earlier spray date because they were a new dealer and wanted the sale for them.
Supposedly as long as it was sprayed before the 16th Id get it.
Then the info was backed off and it was said that shipping would be the week of the 26th. I spoke to them and the sales guy assured me he was working on it. I was skeptical and said I would just get another boat and they said "it was in production and we had a contract, I dont know what else to tell you"
Monday the 19th came and they JUST started it...so I wont see it until the first weekend in June....possibly. SO that means BS when I asked about cancelling 2 days after the "order".
I cant believe Malibu would take the stand to leave the dealer on his own to make good, since it was a reg rep giving the info.
I would never have bought the boat had I known it wasnt going to get here this weekend. I had a SAN 210 sitting at another dealer waiting for me.
So malibu wont be getting any of my business in the future, and I will be shocked if I have problems with this boat, and they get taken care of by the factory.
I gave the dealer an out, so he wouldnt have to deal with me in the future, knowing how sensitive I will be to their handling of things, but he wouldnt take it.
So I guess I will have to wait even longer and get madder each weekend I could be enjoying boating with my wife and kids. I hope for malibu's sake there isnt any issues with this boat!
Stuck with the malibu now....
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