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EEEExxxcellent customer service

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    EEEExxxcellent customer service

    I know it's been said before but I have to say it again, Monster tower/racks/calendars!!! customer service rocks I e-mailed them last Wednesday about the chrome peeling off my board racks and Chris promptly replied the next day explaining that they had a problem with their chroming vendor a little while back and he would promptly send out a replacement set. I opted for the brushed anodized version this time since I know chrome will not hold up here in Coastal Florida. I got them today which is the fastest warranty replacement I've ever had with anything. Now they just need to come out with a flag holder so I can mount my new Tigeowners.com flag (Thanks Xpjim!)

    #2
    great customer service!

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      #3
      I have the same problem on mine. They're just over 2 years old and Monster offered to replace them if they did that. They've already replaced my speakers (all 4 of them). Those guys know customer service. Makes me feel pretty good that the XTP guys are in with them, too. XTP makes the Tige towers.
      Cursed by a fortune cookie: "Your principles mean more to you than any money or success."

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        #4
        Monster rocks....love my board racks...the calendar wasn't a bad thing either

        Mike
        Ambivalent? Yes. Or Not.

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