Northern Utah Dealer?

[Original Wing Nut]

I have heard rumors and I think they are accurate. Taylors Boats is no longer the local Tige Dealer he will be selling bu's and giving up Tige' and Nautique. Croft will be taking over the area for Nautique, good for him bad for Nautique owners, he is not known for great service. I have heard that Wasatch Marine Yacht sales will be the new Tige dealer. What's up with that? I love my Tige, but don't consider it a yacht. I wonder how my Tige will get serviced compared to the guy that spent $500,000.00? I know there is alot that goes into selecting a dealer and I'm sure it is not fun to have to pick a new area dealer, but I do have a recomendation. Fred's Marine out of Layton is a great dealer. I bought my last boat from him a Chaparral and had it for 18 years. He always was there when it came time for service. He has always been the kind of dealer that would do anything he could to get you back on the water as soon as possible. I don't think I have ever felt he has charged unfairly on any item he has sold or serviced for me. I just thought I would throw this up for comment. I know Fred's would establish a reputation similar to Matt at Boats of Nevada or TWS or Lee or all the other great dealers we have heard about on this site. I don't know much about Wasatch Marine, but chances are I may be getting to know them better. I don't know if Tige has penned a deal or not. My vote would go to Fred, but I know it doesn't count for much just my

[Moki]

The guy who currently has the Bu dealership is not too bright, I went into his place before I bought my Tige and he was eating his lunch in the showroom and completely ignored me while I walked around his showroom. I was a serious buyer and tried to ask him some questions, he seemed put out that I interupted his lunch. Taylor's service has really improved since he has brought Kevin from the Tige factory onboard. I am surprised that he is giving up Tige. He already has Cobalt, Crown, Natique, and Tige. Is Croft the one that has Rinker?

[Original Wing Nut]

The guy who currently has the Bu dealership is not too bright, I went into his place before I bought my Tige and he was eating his lunch in the showroom and completely ignored me while I walked around his showroom. I was a serious buyer and tried to ask him some questions, he seemed put out that I interupted his lunch. Taylor's service has really improved since he has brought Kevin from the Tige factory onboard. I am surprised that he is giving up Tige. He already has Cobalt, Crown, Natique, and Tige. Is Croft the one that has Rinker?

Croft was the bu dealer. He was about the same with me when I was looking, not to interested in selling boats was what I thought. I am suprised that he is now going to selling Nautiques, they seem like some of the more finicky owners I've known. Oh well maybe this will be good for Tige' to start with a fresh dealer. I am wondering how service will be for guys that bought from Taylors? Will they try to win us over, or just service us becasue they have to because we bought elsewhere? I agree I thought service has been stepped up at Taylors. Can they still do our service or will it have to be warranted at the new place?

[Moki]

For warranty work, you will probably have to go to an authorized dealer. Croft will have to do a lot of winning over, my friend bought a Malibu from him and he has not been impressed.

[zeda]

I am a Nautique owner (previous Tige owner) and I was told that Taylors would continue to do warranty on boats that they previously sold. I'm sure in the hell not going to Croft.....he's an idiot. I had a similar experience as Moki. Croft is the primary reason I purchased my Tige and not a Bu.

[laketime]

are you kidding me. why another bu dealer. is croft the place that is less than a mile from taylors. if so thats 2 bu places within a mile. that sucks cuz we really like the people at taylors and have made friends with them

[Original Wing Nut]

croft will no longer be a bu dealer.

[zeda]

I heard that BU pulled the line from Croft due to customer service issues. I can't see how Correct Craft can let him sell Nautiques because they place a huge emphasis on customer service. Laketime....I'm with you on making a few good friends down at Taylors. That is why they will continue to handle any warranty issues with my Nautique.

[dogbert]

I heard that BU pulled the line from Croft due to customer service issues. I can't see how Correct Craft can let him sell Nautiques because they place a huge emphasis on customer service. Laketime....I'm with you on making a few good friends down at Taylors. That is why they will continue to handle any warranty issues with my Nautique.

Well, apparently Correct Craft doesn't put that much of an emphasis on customer service, if they did, then they'd pull out of Sail & Ski here in Austin. I think if you sell enough boats, they don't care.

[zeda]

dogbert....

Interesting point. Maybe I should be looking at a BU for my next boat since they apparently care alot about customer service. I know Croft sold BUs like hotcakes here in Utah.

[Original Wing Nut]

Croft sold like 65 bu's here in SLC last year. I don't think that Taylors sold that many Nautiques and Tiges together. I think that is why Taylors is moving to BU. It all comes down to money, I know for past customers it's about service, but it all comes down to selling units for the dealer.

[Moki]

A friend and I talked in passing about trying to get the Bu dealership in Utah, because we knew we could do a much better job and we knew that they were selling a lot of boats despite themselves.

[laketime]

we just picked our boat up from its 20 hour service at taylors (even though it allready has 68) and we asked them about this whole deal, and it's tottaly for sure. they are getting there bu's next week. they were going to try and keep tige but bu will not let them deal any other wake boat.

[Original Wing Nut]

I also talked to them yesterday, they will continue to service and warrant all boats they sold, as long as Tige' will continue to honor warranty issues. So I guess the questions is how long will Tige' have them as a service center before they recommend you go to the new dealers place?

[talltigeguy]

Croft sold like 65 bu's here in SLC last year. I don't think that Taylors sold that many Nautiques and Tiges together. I think that is why Taylors is moving to BU. It all comes down to money, I know for past customers it's about service, but it all comes down to selling units for the dealer.

I wonder how a boat dealers cash flow works: I have been under the impression that the most money is made in the service department and that selling boats is not very lucrative.

Interesting the timing of moving out of the warehouse and into a pretty new shop that they switch.