Think my new boat (2017 RZX2) is a lemon....

[ericinmich]

Auto industry rate of 1%?

Per the latest JD Powers feedback, the problems for vehicles seem to be about 100 problems per 100 vehicles, or about 1 problem per vehicle in the first 90 days.



Quote Originally Posted by UNSTUCK View Post
The issue to me is that new boats seem to have a failure rate that is WAY too high, and we all seem to just accept that. If the auto industry can keep that rate at or below 1% then why not the boat industry? If tige is putting out hundreds of boats then they should only have 2-3 new boats in for major repairs. As of late it seems to 2-3 are enjoying every weekend on the water. That's backwards.

[Germaine Marine]

Come on, work with me a little here. Of course the end user will cause failures. Please don't think I expect the manufacture to fail proof the boat from the owner. I don't. I highly doubt the OP brought this thread to life because of his boating mistakes and trying to blame tige for them, although I'm sure that happens too.

German, I could have had 2 of those 10-15 years ago. That phrase needs to be adjusted: "pick 1". And I like to surf, so Faster is out. I'll have to get back to you on the other two. Tough choice.

No one is saying that its the reason the OP brought the thread to light we are all making general statements.

Its hard to work with logic and assumptions that are grossly inaccurate as the last few posts have pointed out regarding your claim/comparison with the Auto Industry.......

If you are going to start flinging mud you had better be certain your info is correct........

[Germaine Marine]

Come on, work with me a little here. Of course the end user will cause failures. Please don't think I expect the manufacture to fail proof the boat from the owner. I don't. I highly doubt the OP brought this thread to life because of his boating mistakes and trying to blame tige for them, although I'm sure that happens too.

German, I could have had 2 of those 10-15 years ago. That phrase needs to be adjusted: "pick 1". And I like to surf, so Faster is out. I'll have to get back to you on the other two. Tough choice.

He was talking production.....

[joaquin12345]

Failure is going to occur. No matter what robot or genius worked on something. Obviously If I purchase anything I expect it to work no matter how much I paid for it. The more I spend the more upset I would probably be if whomever I bought it from doesnt take care of the problem. I bought a brand new RZ4 back in 2010. First time out the boat started to overheat, luckily Im observant. Turned out impeller was fried. At one point from the time it left Tige factory to the time it was sold to me someone started it outside the water. Got it back instantly from the Family PowerSports in Lubbock Texas pretty much instantly. Luckily no problems. Second time out everything was going fine then all of a sudden all the gauges died and the alarm sounded until we put it back on the trailer. Turned out the brand new batteries were no good. They had fully charged, lasted long enough for test drives, and then a little while into my second trip. Once again back to the dealer brand new batteries were given to me. This whole time the stereo sounded sh*tty. I guess while it was displayed people would mess with the amps when they would look at it and settings were off. Point is nothing is 100%. Failures happen 1, 5, 50hrs into things. Its like someone else posted no one wants a new boat with 50hrs logged. If thats the case anyone on here that buys a new boat can pay me $50hr to take their new boat out and take care of it like a normal person to get all the kinks out. Discounts will be offered to returning customers.

[loudelectronics]

Good luck. I hope you make out better than I did Utahsurfer.

We have to stop making excuses for these mistakes coming from the factory. It is happening more an more and some are very significant. We all love our Tige boats and have a standard to which we believe they should hold them selves to. However the blems that are getting pumped out and the lack of support that follows is not acceptable. We were getting much better support and quality when the boats were 60-70k then the now 120k+ boats. We kid ourselves thinking this is happening on all brands.

My boat just got back last week after being at factory to take care of some of these quality issues and it was delivered with broken jack, missing guide pole, cut vinyl, bad ballast bag, damaged vinyls. Sent it down with perfectly functioning jack, both guide poles, perfect vinyls, perfect decals, perfect ballast bags. Still waiting for replacement parts to make it right.

[Bakes5]

^^^yes...this does happen with other brands. Check out the "Lipstick on a Pig" thread on PlanetNautique

"I absolutely love the wake by G21 puts out but I'm not gonna lie, I'm kind of on board with this guy. My boat is 3 years old and well cared for, I'm on my 3rd linc screen, the ballast has never read correct levels, windshield is not properly aligned, front seat back pad is crooked, engine hatch is not level, and I'm starting to see more and more gel coat cracks here and there. Not exactly something you'd expect for $150k. I'm seriously contemplating buying an older XStar to sac out at this point because after my warranty runs out I don't want to pay for all of these electrical issues."

Similar threads on Malibu and Supra as well. Not sure about MC though as I really don't keep up with them because they are so ridiculously overpriced that I just don't care about them. Malibu is getting a ton of flack on MalibuCrew for their declining quality since going public.

I am no Tige fan boy. I grew up skiing on my Uncles Nautiques, Malibu and MC boats. Never even heard of Tige until about 2005 or so. I keep going to boat shows expecting to get blown away by how much better the other big brands are and always leave underwhelmed. Read any of the brand forums and similar threads about. ALL the old boats have the same issues. Tige makes a friggin sweet boat and my Z3 has been great. I have my doubts in regards to long term screen reliability but you really can't get away from that these days.

In short, brand is kinda irrelevant these days. It's more about the boat. For example, the only new boat that interests me is the GS22. I wish Tige made a direct competitor to it since I'm not a fan of Nautique pricing. I don't consider the 1000lb heavier, higher freeboard RZX2 a GS22 competitor.

My 98 2200v spent about 5 days in the shop over 8 summers. 3 days winterizing before I started doing it myself and 2 days at Sampson getting a new tower.

[loudelectronics]

Bakes you just gotta trust me on this one. The items noted in this thread or that Nautique thread are peanuts. .

[ChrisBarnes05-12-84]

I have a tough time believing I'm the only one Tige makes good boats for. I bought a 13 Z1 and ran it for 3 1/2 summers with literally not one problem besides an adjustment made for the shaft seal. My 17 I aqquired last summer has not one problem yet. This will make 5 years of hassle free , turn key performance from Tige. I understand there are always gonna be some lemons with any brand, but IMO, which is contrary to loudelectronics, the support and quality of Tige' has never been higher.

[Germaine Marine]

^^^yes...this does happen with other brands. Check out the "Lipstick on a Pig" thread on PlanetNautique

"I absolutely love the wake by G21 puts out but I'm not gonna lie, I'm kind of on board with this guy. My boat is 3 years old and well cared for, I'm on my 3rd linc screen, the ballast has never read correct levels, windshield is not properly aligned, front seat back pad is crooked, engine hatch is not level, and I'm starting to see more and more gel coat cracks here and there. Not exactly something you'd expect for $150k. I'm seriously contemplating buying an older XStar to sac out at this point because after my warranty runs out I don't want to pay for all of these electrical issues."

Similar threads on Malibu and Supra as well. Not sure about MC though as I really don't keep up with them because they are so ridiculously overpriced that I just don't care about them. Malibu is getting a ton of flack on MalibuCrew for their declining quality since going public.

I am no Tige fan boy. I grew up skiing on my Uncles Nautiques, Malibu and MC boats. Never even heard of Tige until about 2005 or so. I keep going to boat shows expecting to get blown away by how much better the other big brands are and always leave underwhelmed. Read any of the brand forums and similar threads about. ALL the old boats have the same issues. Tige makes a friggin sweet boat and my Z3 has been great. I have my doubts in regards to long term screen reliability but you really can't get away from that these days.

In short, brand is kinda irrelevant these days. It's more about the boat. For example, the only new boat that interests me is the GS22. I wish Tige made a direct competitor to it since I'm not a fan of Nautique pricing. I don't consider the 1000lb heavier, higher freeboard RZX2 a GS22 competitor.

My 98 2200v spent about 5 days in the shop over 8 summers. 3 days winterizing before I started doing it myself and 2 days at Sampson getting a new tower.

You coming out to the reunion Bakes? Love to get you into an Rzx2 to ski it......

[Germaine Marine]

I have a tough time believing I'm the only one Tige makes good boats for. I bought a 13 Z1 and ran it for 3 1/2 summers with literally not one problem besides an adjustment made for the shaft seal. My 17 I aqquired last summer has not one problem yet. This will make 5 years of hassle free , turn key performance from Tige. I understand there are always gonna be some lemons with any brand, but IMO, which is contrary to loudelectronics, the support and quality of Tige' has never been higher.

You arent... Lots and lots of ecstatic NEW TIGE owners.

Im thinking the OP is going to fall into that camp this weekend.. His boat needs a smart wheel that just wont make it in on time for his weekend outing but the rest of the boat should be killer, surf awesome and function correctly.

[ddutcher]

I think the biggest issue is the inconsistency in quality and how the problems are handled. My 13 is my 3rd Tige and it will be my last for a few reasons. Tige has never had a good dealer network in Northern California as most of their dealers only last 2-3 years for some reason. I overlooked a lot of the problems my 13 had when I got it because it is the best looking boat out there. I have had my tower, swim platform and screen replaced under warranty in the 2nd year of owning the boat. Tige also repaired quite a few gel coat issues but they refused to repair two cracks that have now run from the mounting points of the hull number tag to the bottom of my boat. Their reasoning was gel coat cracks and they have no control over it but my point to them was the only reason it cracked at these two spots was due to them putting on the hull I'd tag. I was told by Harvey that Charlie is not going to pay for gel coat repairs. I have bit my tongue on this for a while but with this thread starting I ju st can't anymore.

I agree with loud electronics we should not accept this no matter what? These boats are hand built so they should have better quality. I don't understand why hand built means inconsistency in quality. SOP's should be in place to keep this from happening. Is the issue the workers just don't care or is it that there isn't any accountability from management in place. Whether you spend 20k or 200k for a product it should be right. I understand there are going to be some issues due these boats arent solely built by Tige and that is why we have warranties and yes a good dealer will hide a lot of the internal issues at a manufacturer.

Sorry for the long post but I will leave you with this. If you go to a restaurant for a first time and the food is amazing you are going to go back but when you do the food is then mediocre what will you do? Accept it because your meals was made by hand or will you just not go back due to the inconsistency of quality. Boats are a luxury item that we don't have to have and for that reason many of us guilt ourselves into accepting things that we shouldn't due to being fortunate enough to own them.

[Germaine Marine]

Shouldn't accept anything. Your dealer should be fixing any and all issues with a warranty covered boat.

[BCRider]

When a boat does have warranty issues and the local dealer is responsible for fixing those issues how is the dealer compensated from Tige? Does the dealer get to charge Tige for their labour?

[bsreid]

When a boat does have warranty issues and the local dealer is responsible for fixing those issues how is the dealer compensated from Tige? Does the dealer get to charge Tige for their labour?

That's pretty much how john worded it when I was talking to him about this stuff. Or at least all of the parts were covered.

[Germaine Marine]

Yes the dealer has to be compensated for labor.