Need advice, Ronix or Tige's fault?

[Tomp]

I ripped a fin off and cracked my kids board this weekend.

I was a dumb ***, board stored in the surf Bimini and water level raised causing the board to catch on my lifts canopy frame when I pulled out, scared the **** out of me!

Let's see maybe it's a joint mistake??

1. Lake level control, they let the lake level rise.
2. Hoist manufacture, they built the canopy frame.
3. Tige, not having a height clearance tag on the surf Bimini.
4. Liquid force, just because they made the board.
Thoughts....lol
Just kidding.

[empty_boat]

I could be wrong but I thought most of the higher end surf board companies did not warranty boards if they were put in racks or if you started on the platform.

[Timmy!]

I don't think either of those parties are to "blame". You have a high end surfboard that wasn't designed to be put in a rack. If you want to put boards in the rack, buy a CWB/Hyperlite/other compression molded board.

[Robmc9]

thanks everyone for your input. I'm curious on some of the thoughts on not putting the surfboards in the racks provided, I'll quote the above e-mail "you have a high end surfboard that wasn't designed to be put in a rack", if this is true then where is this written? I don't remember my dealer telling me never put good boards (either surf or wake) in the racks….and I sure don't remember peeling off a sticker from the board I bought saying do not put this board in a rack……so I'm confused on why so many of you put blame on the owner, and assume all owners know this unwritten rule of don't use the racks provided as they suck.
Trust me I'm trying to figure out how I (or any other owner of a new boat, that comes with a rack) should be blamed for a design flaw like this. And sorry some of the comparisons just don't seem to match up to what I'm desperately trying to understand. All I did was put my new board in my "surf" rack provided by the boat I bought and did up the bungee. Did I force it to fit, NO, did it slide right in and put the straps on YES…….as I'm assuming the boat manufacturer attended it to be done.
The other analogies show abuse, drove my car into my garage, my fin broke off because I ran into my boat lift, etc, all of those "in my opinion" show abuse all I did was exactly what I think 99% of any new boat owner would do. Was my rack 10 years old and I was putting a new design board in, no.
Do I get the point of lesson learned, sure but do I agree with it - no!

[Robmc9]

I think it's the fault of the person who put the board in the rack. You have to take some responsibility for your actions! trying to put blame on a board manufacturer or Tige is the equivalent of driving your boat into the dock and blaming the manufacturer for putting a steering wheel and throttle control in your boat. Some surf boards can go in the rack, but you have to evaluate the board yourself and make the call.

"responsibility for your actions" - all I did was use the racks provided by the boat manufacturer. Sorry this confuses me greatly…..tell me again what my actions were that I should not have done? And back it up with info that I would have been told not to do this? Sorry to dumb this down, but I put my brand new board in my brand new surf racks that came on my brand new boat……I didn't force it on, I didn't hit the boat lift, I didn't get 3 people to help me stretch the bungee cord to fit. I simply pulled the bungee slipped it around the board. Next thing I noticed was the cord con-caved the board.

[lancehon]

You will learn a lot of tricks in the future. Just unfortunate that you had to learn the hard way on this one.

[JLG]

Doubt it was the cord alone that concaved the board. Heat and the soft material the higher end, lightweight boards we crave as surfers are made out of had the major role in this. Again call or contact ronix as it would be interesting to hear what they say. You think that ronix is soft, then stay away from a custom board as they won't hold up near as good as that ronix!

[ajnesbitt]

"responsibility for your actions" - all I did was use the racks provided by the boat manufacturer. Sorry this confuses me greatly…..tell me again what my actions were that I should not have done? And back it up with info that I would have been told not to do this? Sorry to dumb this down, but I put my brand new board in my brand new surf racks that came on my brand new boat……I didn't force it on, I didn't hit the boat lift, I didn't get 3 people to help me stretch the bungee cord to fit. I simply pulled the bungee slipped it around the board. Next thing I noticed was the cord con-caved the board.

I'll use a car's cup holder as an analogy. Do you assume that any kind of cup will fit in any kind of cup holder in your car? If you put a cup in your cup holder and when you turned a corner it spilled, would it be the car's fault, the cups fault, or a learning experience. If you bought a higher end cup or a higher end car would it be any different?

You have two items, produced by two separate manufacturers. You can't expect all boards to work with all racks when two different companies designed and produced them.

I wasn't aware that some boards were incompatible with some racks, or that some boards were so fragile. I'm happy that I have gained this new knowledge so that I can make more informed decisions about what products to buy and how to care for them.

[BCRider]

Either way you are still looking for someone to blame.....Ronix or Tige. If blame is what you are looking for then unfortunately you are the sole person at fault here. Why does it have to be written somewhere? Why does the dealer have to go through a +100 do's and don'ts with your boat and related gear? Because at some point you are responsible yourself. I too wouldn't have known that if it wasn't for forums like this as I haven't ever had a true foam/fiberglass board. Again, it's the things you learn a long the way and usually the hard way. When it comes to owning a boat, I'm sure we've all learned the things we now know the hard way.

[StevenM]

As someone who sells wakesurf boards, I can tell you that I educate everyone who buys a board on how to care for and protect the board while traveling and on the boat.

The dealer you bought it from should have gave you a quick rundown on that at at the least should have mentioned that board should be in a sock when on the boat because Ronix is known for some delam/bubbling issues in the heat.

Agreed with everyone else, it is not Ronix or Tiges fault this happened. Chalk it up to a lesson learned that surfboards and racks DO NOT go together and move forward.

[Timmy!]

thanks everyone for your input. I'm curious on some of the thoughts on not putting the surfboards in the racks provided, I'll quote the above e-mail "you have a high end surfboard that wasn't designed to be put in a rack", if this is true then where is this written? I don't remember my dealer telling me never put good boards (either surf or wake) in the racks….and I sure don't remember peeling off a sticker from the board I bought saying do not put this board in a rack……so I'm confused on why so many of you put blame on the owner, and assume all owners know this unwritten rule of don't use the racks provided as they suck.

I guess it's one of those things that is assumed if you are familiar with surfboard construction. Kind of like the "don't drop a high end board". The "good" boards use thinner/lighter materials and most are hand made and that's what helps make them high performance. These thinner/lighter boards are more susceptible to damage (including dents from your heels (heel dents) when you get air on the board, can crack if you drop them and if the crack is all of the way through the resin and glass, can absorb water into the board and cause catastrophic failure. It's just part of the game. You also want to keep that board in a board sock, bag, etc and keep it out of the sun as that can damage it as well.

Sorry if we came off a little harsh on you, didn't mean to do that and we really do want to help you get answers to your questions.

[patryk]

It's not Tige's fault or Ronix's fault. You shouldn't put fragile surf boards in bungee or clamp racks. That's like saying this guys Cadillac door hit my Mercedes door and left a dent. So is it Cadillacs fault for making their door too strong, or Mercedes fault for making their door too soft? It sucks, and if you didn't know, whoever sold you the board should have told you not to put a carbon board in a rack. Sorry to hear...