Guys, I cannot go without mentioning the great service I have received from Justin (owner) at Hydrophase LLC. As you may already know, they make a very slick speed control (cruise) system called the Ridesteady. It features just a few more bells and whistles than Perfect Pass (not knocking PP, I know they're solid)--and has a super user friendly and appealing user interface. Yada yada yada--let's just say I chose Hydrophase over PP for my 2006 24Ve "throttle system changeover and SpeedSet elimination project." There is a writeup on how it was done, and I must say IT HAS BEEN A SUPER HEAVENLY CONVERSION. LOVE LOVE LOVE IT.
Anyway, I just had an issue with my LCD screen fading in contrast. I emailed Justin about it on MD weekend at 10pm.....and he wrote right back. We exchanged several emails. He said he has seen it once before, as a latent manufacturing defect, and knows exactly what it likely is.
I mentioned how northern weekends are precious, and pleaded that if I send it in, could he send it back as fast as possible.....so yesterday I sent it next day. He received it today, put it onto the bench, tested, fixed and is re-testing to make sure as I type this. He has only had it for a few hours! He updated me over email right away, and if testing is good, will send back to receive by Friday--so I can surf my South Dakota butt off this weekend.
I CANNOT TELL YOU THE LAST TIME I WAS TREATED LIKE THIS. It is amazing, and truly extraordinary. Plus, I love the device already.
Just wanted to cry from the public mountain tops about how well Hydrophase sits in my book. Give them your business if you need a GPS and or paddlewheel cruise control, and hit me up if you want to know how to send your SpeedSet packing for good if you need.
Regards,
Dakota
Anyway, I just had an issue with my LCD screen fading in contrast. I emailed Justin about it on MD weekend at 10pm.....and he wrote right back. We exchanged several emails. He said he has seen it once before, as a latent manufacturing defect, and knows exactly what it likely is.
I mentioned how northern weekends are precious, and pleaded that if I send it in, could he send it back as fast as possible.....so yesterday I sent it next day. He received it today, put it onto the bench, tested, fixed and is re-testing to make sure as I type this. He has only had it for a few hours! He updated me over email right away, and if testing is good, will send back to receive by Friday--so I can surf my South Dakota butt off this weekend.
I CANNOT TELL YOU THE LAST TIME I WAS TREATED LIKE THIS. It is amazing, and truly extraordinary. Plus, I love the device already.
Just wanted to cry from the public mountain tops about how well Hydrophase sits in my book. Give them your business if you need a GPS and or paddlewheel cruise control, and hit me up if you want to know how to send your SpeedSet packing for good if you need.
Regards,
Dakota