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What to do with a new boat that will not run!!!

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    #31
    Had a similar problem show up on our 24V last year. Replaced the high pressure fuel pump and fixed the problem. It was like the pump was over heating and would get weak. Let sit for a bit and would start up again.
    2016 Tige Z3, 2014 Tige Z3
    2013 Tige Z3, 2004 Tige 24V (Legen....dary)

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      #32
      The dealer delivered it Saturday to my house, ran it 4 hours and so far no problems other than a little surging at slow speed above idle, once warm it seems to improve.
      I did not get any details of what was done this time other than being tolt that they found several little things that could be the problem??????

      I love the boat but I may push them to take it back and give me a favorable trade deal to compensate my season of motor troubles.
      Maybe ask to only pay the price in difference between 2014 and 2015 model ? plus any additional extras.
      I would nearly duplicate my 2014 exactly.

      Is this a reasonable request considering my lawyer said this situation qualifies as a lemon law issue, I don't want to go that route though unless they won't work with me.

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        #33
        i am almost wondering , if it wasn't a crankshaft position sensor, i have seen those little buggers do alot of crazy things..,

        Is this a reasonable request considering my lawyer said this situation qualifies as a lemon law issue, I don't want to go that route though unless they won't work with me.
        push them and see what they might be able to do, don't pull out the legal card until they stall etc. the second you pull the legal card they will go on the defensive.

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          #34
          OMG
          Boat ran fine for 8 hours then bang the motor is doing the same thing again!!!
          Started surging then stalled out again.
          Back to the dealer.

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            #35
            Lemon law time!
            "Charlie don't surf"

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              #36
              Originally posted by WYTige? View Post
              Lemon law time!
              Agreed. I'd start to get real loud and ridiculous about what you've been through if I were you.

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                #37
                Originally posted by RZRCO23 View Post
                Agreed. I'd start to get real loud and ridiculous about what you've been through if I were you.
                Considering what he's been through, what could possibly be considered "ridiculous"? This guy has had the patience of a saint. His summer's been ruined. I don't know what could possibly be sufficient compensation. Maybe his choice of a new boat.

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                  #38
                  Man, so sorry for how the boat has been. Tige needs to step up big time to help this customer. If you feel like the dealer has done their job to help you I would be directing anything "ridiculous" directly at the factory.

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                    #39
                    Originally posted by WABoating View Post
                    Considering what he's been through, what could possibly be considered "ridiculous"? This guy has had the patience of a saint. His summer's been ruined. I don't know what could possibly be sufficient compensation. Maybe his choice of a new boat.
                    I completely agree, he's been a lot more patient then I would have been this whole time, especially with the price of a wakeboat these days. In my opinion there are only 2 acceptable solutions to this.

                    1. Tige completes a motor swap, the motor is obviously under warranty and I know the warranty is technically through Indmar but Tige needs to step in and facilitate this fix.... I think the customer is done enough to remedy this problem.

                    2. The dealer and or Tige buys that boat back and if the customer wants to continue to be a Tige customer they make a new boat purchase flawless and at a killer price.

                    I understand that problems happen and Tige is not the only company, you can jump on any forum board and see QC mishaps. I just expect it to be taken care of without any question when a brand new boat continues not to run after a customer pays 90k+ for it.

                    Just my .02

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                      #40
                      Sorry about all your crappy luck this summer tomp. I know how much summer means to me and everyone else on this board for that matter. It's inexcusable the problems you have had. You are one extremely patient fellow. I am just guessing that for some reason the factory is unaware of how much trouble you have had, because they should have stepped their a$$ up to the plate if they knew. Either they step up or it's time to hire an attorney IMO.

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                        #41
                        I packed up the jeep this morning and headed to the sand dunes for a few days, rather be boating though.
                        Again I love the boat when it's running, since it may run 20 minutes or hours before quiting how can you tell or trust that it is ever fixed??????
                        If it goes back again I need a loaner for the holiday!!!!
                        I don't get the feeling they work take the boat back even on a trade in without me paying a lot like.

                        I think that if I could trade in toward a comparably equipped 2015 for an additional $5,000.
                        Last edited by Tomp; 08-24-2014, 08:48 PM.

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                          #42
                          Man I dont wish that upon anyone, thats a lot of money, time and frustration. Has Tige done anything to make it right? Really hate to hear this about new boats, no matter what brand or amount.

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                            #43
                            Originally posted by Tomp View Post
                            I don't get the feeling they work take the boat back even on a trade in without me paying a lot like.
                            The dealer will resist doing that, but I think you're well past this being solved by the dealer. I would put it to Tige Corporate that this whole thing may be a problem with the DEALER. It should have been fixed on a new boat the very first time you took it back. Since that didn't happen, it's time to go over the head of the dealer. They have demonstrated their incompetence repeatedly, you've been patient, but the time for patience is past. It's time for a solution, one that probably doesn't involve that dealer. If they tell you to take it back to the dealer, ask why doing the exact same thing another time is going to magically have different results this time. Are they flying an expert to the dealer? If not, you're getting the same inept people from the same inept dealer that have repeatedly and consistently failed to fix your boat every time so far.

                            At least that's how I'd phrase it with Corporate.

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                              #44
                              ^^^couldn't have said it better. You have been waaaaaaay more patient than needed. This needs to be resolved now.

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                                #45
                                It might be the servo that controls the throttle on the 2014 drive by wire system. You can jump the servo and it will go back to neutral position and the boat will run normal, until the servo gets stuck again in run position.


                                Sent from my iPhone using Tapatalk

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