Contact for someone at Tige corporate ?

[Travism]

I'm just on my phone and will post a full responce later.

Ragboy/Robert,

I don't know what to say. I would love that but family is flying in for the weekend. I may take you up on it at later date though

Rick Correll called me today and has went above and beyond ! They have made a promise my boat will be ready for next Friday before we leave for holidays. They are going to fly someone in to repair it.

Thanks for everything !

[iamcdn]

That's the first I've heard people were having issues in the Nautiques so that's interesting thanks for the information!

Oh, I can tell you I had an issue with my 343 PCM in my 210 upon delivery this year. A cylinder was misfiring and the dealer found it on the water test. Fortunately, the dealer/Nautique and PCM were fantastic. They had a new engine shipped immediately and it was received and swapped out within a week and a half. I only lost one weekend with the boat. I had one other electrical issue with a bad wiring harness that was diagnosed and replaced and otherwise the engine has been great. Given my great experience with PCM, it made me wonder if they were showing less priority to Tiges now that Tiges are Indamar, I hope not.

Travis, glad to hear they are stepping up and fixing it.

[ragboy]

YW, maybe another time. REALLY glad to hear you are going to get back on the lake quickly.

[loudelectronics]

I'm just on my phone and will post a full responce later.

Ragboy/Robert,

I don't know what to say. I would love that but family is flying in for the weekend. I may take you up on it at later date though

Rick Correll called me today and has went above and beyond ! They have made a promise my boat will be ready for next Friday before we leave for holidays. They are going to fly someone in to repair it.

Thanks for everything !

That's awesome to hear Travis. Rick is a great guy and really gets stuff done. I had a great experience with Harvey and Rick taking care of my situation on my 24v. They genuinely care about customers, more so than any company I have ever dealt with. Glad things are working out for you.

[Travism]

Hey Guys,

I picked the boat up this morning. They lake tested it yesterday and everything is good to go.

I can't say enough about Rick Correl and Tige for going above and beyond on ensuring I have my boat for our holiday !

Thanks again for all the PM's and posts.


Also Thanks again Robert for the offer. I still can't believe the help this forum provides !

Travis.

[Timmy!]

Glad to hear that you got taken care of! Enjoy your holiday!!!

[Ewok]

Glad you got your boat back!! Have fun

[zroutt]

This thread just continues to enforce the satisfaction and reasoning behind our choice in boat manufacturers. Have a great weekend with your family!

[Travism]

Thanks guys.

SO pumped to get out with all issues resolved and the new VX brackets !!

[Bogdog]

awesome stuff Travis, is there a shout out to your dealer? the reason I ask is I love my dealer(Hyperactive) and the after-sale service just has me going back to buy gear from them every weekend.

[halfwatt]

Happy to hear they got everything taken care of for you just in time! Good job Tige for great customer service!