convex vx issues

[chpthril]

Killian,

Welcome to the TO forum. Sorry to hear about your problems. Im known to be straight forward, so please do not take offence, im not trying to be a smart @$$ or get your dander up, but do you want to address your boat issues, or trash the boat and flame Tige? If you want to resolve the issues, you've come to the right place. Start a thread of your own and we can get to work on resolving your issues, even it it means getting you in touch directly with a Tige rep to resolve a dealer issue, and believe me, ive been there. Your first course of action is to work with the dealer to resolve any mechanical or electrical issues and to make sure your boat has the updated VX brackets or get them ASAP if it does not. The dealer is also the one that should have gone over all the features and functions of your new Tige Z3 and explain how they work. I have a feeling this is where some of the issues lie. Did your dealer to an on the water sea trial with you prior to delivery?

There are many knowledgeable people on that are active members on this forum. We have boat dealers, Tige dealer reps and other tige factory people that cruise this site. We have boat technicians and experts in mobile 12V. We have owners with more surf time behind Tige boats than you can imagine. There are boat owners here that have experience the same issues you have over the years and would be more then willing to share their resolutions.

I am very familiar with the battery setup and all the components used by Tige in that battery setup. Its a little unconventional, but its simple and effective. If you would care to explain in some detail, the issues you are having with it, I know we can get it resolved.

We are here to help,

Michael

[mnpracing]

Travism and Ronin, did the dealer have to modify the VX itself or just install new brackets?


Sent from my iPhone using Tapatalk 2

[barry1me]

My local dealer has a 13 Z1 with convex VX (the same boat I was going to buy but backed out after I saw how horrible it surfed). They got the new brackets from Tige and realized There are bigger issues. When Tige drilled the holes in the transom for the brackets to bolt they had a 1/4 inch height difference between the port and starboard side. When you look at the brackets you can see that the port side is up 1/4 inch higher then the starboard side. Now the owner of his brand new Z1 is pissed because Tige is scratching there heads on how to fix this issue. The owner is not comfortable with the dealer filling the holes in the transom and redrilling holes. He is concerned that the holes will elongate back to the original position. If I were him I wouldn't feel comfortable with that option as well. He was talking about machining 1/8 inch off from the brackets on the opposite side to compensate for the incorrectly drilled holes from Tige factory.

[Travism]

I was able to just change the brackets on the vx and fit with no modifications to the vx itself. I wasn't able to see the wave due to engine problems.

[iamcdn]

I was able to just change the brackets on the vx and fit with no modifications to the vx itself. I wasn't able to see the wave due to engine problems.

That sucks about the engine. Is a Calgary dealer taking care of you now?

[ragboy]

Man, sorry to hear about some of those issues. It pains me to know you can't get on the water and enjoy that surf wake with the VX, we really love it. Just got back from Seattle and am jonesing to get on the water to surf with the family.

[Killian]

Thanks there doing it tomorrow!

[dmbisbest]

Took off my ConvexVX (seriously took 10 minutes) and the surf wave is 100x better. It is amazing how much that thing crushes it. My 9 year old went ropeless tonight.

Thanks to Dandy for the detailed instructions!

[Dandy]

Hey dmbisbest, you are welcome, I am glad it helped out.

If anyone is unsure of how the VX comes off, I did put a quick instruction sheet together. PM me your email address and I can forward the PDF file to you. As mentioned, it really does only take about 10 minutes to get that thing off the boat.

Hopefully our dealers will get the brackets in soon and find time to get us all through service.

[hycosurf]

I get my boat back tonight with the new brackets! I can't wait to test the thing out and experience the hype.

[Bogdog]

http://www.tigeowners.com/forum/show...-the-surf-wake

In the above discussion I suggested to Barry that he try without the CVX, seems more guys are discovering this.

Question: how do I get an update for my tige touch software, I too find the bluetooth poor, other than that I have to admit no problems with my boat and at 25hrs the throttle has loosened up nicely.

[jstplyn331]

So how long is the platform itself? from the back of the boat to the end right were you are measuring it?

[jstplyn331]

I am sorry man, if I was in your shoes, I would be frustrated as well. The ballast works great with the VX, and the VX surf wave is better than without the VX. That is not just our own opinion but we got the same feedback from riders that rode our boat before, and after with the VX dialed in. Its smoother, cleaner, better transition, better shape, and the lip is better. The curl from the Z3 wake is also almost gone with the VX, but there is an issue with the ones coming out in production. It effects the Z3 much more than the Z1, but its a problem on both.

Tige just released an email to all dealers informing of the issue. I only have a screen shot of that email but it basically says if you have an issue, you need to see your dealer. I am going to show you how to measure to know if you have an issue. My guess is that most or all of Z3/Z1s with VXs have this problem, and I am not sure about the other boats.

How to Measure
First, let me show you how to measure, with pictures. You need a long straight edge and a tape measure. You will place the straight edge along the running surface of the hull along the edge of the trailer bunk so that it is flat against the hull at the back of the boat. Here is a picture to see what I mean.



Then with the straight edge extending out to the end of the VX, you measure the distance from the end of the VX to the straight edge. Here is a picture.



As you see in the picture, you should have a measurement of 4 inches, or at least between 3.75 inches and 4.25 inches. Anything outside of that should be checked.

The Problem
Many production VXs were installed on Tiges with the measurement at around 2-2.5 inches which sets the VX too low and it acts like a big taps plate down all the way. So you lose adjustability and can't get the wave any steeper or generate the kind of push the boat is capable of.

The Resolution
We noticed an issue when we tested the Z1 but thought it was due to shallow water. It wasn't until we received a new Z3 with production VX at the West Coast Open that we knew there was an issue. We modified the VX ourselves and sent immediate feedback, video and pictures to Tige. Since then they have been working to resolve the issue. First making sure that the measurements we gave them were optimal with a lot of lake testing and then making new brackets and then working out a plan to fix and get to dealers.

We are headed to Texas and will be spending a few days testing all boats and video taping to confirm. We have also arranged so that the wake9 Z3 will not have a prototype VX but a production VX with this issue fixed so that we will be riding the same thing that everyone is buying. And then we will continue to work on even better, cooler, funner stuff. ;-)

Finally
For the record, the moment we realized this to be the issue we jumped on getting the info to Tige immediately. Since Tige received this info during the WCO they have been working to resolve and are committed to fixing the VXs out there that need to be fixed at no cost to the owner.

I am confident that when you get the VX on correctly, you will love the wake and be able to see the same results we have.

How wide is the convex plate? From the back of the boat to the end?

[Wakesurfection]

Hi Ragboy my friend has a 2012 RZ2 with a Convex VX. Do you know if this issue affects RZ2 as well. Harvey Smith@Tige said "Yes we have never made any changes to the RZ brackets.". when I showed him this forum thread he then said Tige just repaired the Z1 & Z3 brackets. Is Tige right?

[supremedevice]

Hi Ragboy my friend has a 2012 RZ2 with a Convex VX. Do you know if this issue affects RZ2 as well. Harvey Smith@Tige said "Yes we have never made any changes to the RZ brackets.". when I showed him this forum thread he then said Tige just repaired the Z1 & Z3 brackets. Is Tige right?

I got a similar response from my dealer, who received that same info from Tige. After some pestering he told me to write a formal complaint and he would get me new brackets, which he did. It DID make a difference on my R20. Before I was not able to see any changes when adjusting TAPS, and after I could see a huge difference in the shape.

Not an RZ, but thought it was relevant to your buddies interest