HORRIBLE! DEALERSHIPS IN NC

[Tige M.D.]

i'm thinking you miss understood the ******* comment. what i meant was "they" could have an ******* attitude. get it?
as for problems with the boat, if you expect it to be trouble free, keep dreaming, nothing is trouble free. i spent 10 days on a $4,000,000 72' viking a few years ago, spent half the trip working on it. so, get used to it, boats break. i spent 10 years dealing with your issues as boat owners, believe me i know you better than you think and i also know this industry better than you. those service guy's are the industries whipping posts, it's always their fault no matter what right, wrong. if want to know a little more about me read some of my 500+ posts here and you will see who i am. it just chaps my *** reading about people complaing that their service departments don't jump high enough for you. remember the old saying, if you want it done right, do it yourself, well that option is always on the table.
all i am saying is cut these guys some slack. it's a tuff job having to trouble shoot, and repair a problem that doesn't exist as far as the manufacture is concerned.
and by the way my z06 is velocity yellow, polished wheels, 505hp 7.0L and will be 1 of 125 built for 06'. she will be in my driveway at the end of october beginning of november. i'll send you my production # when it arrives so there..
sure am glad the so cal customers are more understanding, it takes 3-4 weeks to get a appointment out here.

[DWilletstoo]

I was frustrated by some of the comments, and maybe I did read them the wrong way. I do cut them a lot of slack, I just think service could be better. I think if I lived in Southern California, I wouldn't feel so bad if it took awhile to get the boat back, but waiting 3 to 4 weeks here is 1/4 of your boating season.

I don't expect trouble free, and I have fixed some of my smaller problems, and I definitely don't expect them to jump through hoops if I'm the one that wrecked the boat. I'm surprised at some of the issues I did have with my 2003 - such as the throttle cable breaking, and a water hose falling off one side of my engine, which caused the motor to start to overheat, which caused heat riser gaskets to be replaced...

I've been reading these threads for years, and just recently decided to start posting. I find lots of helpful/useful information hear.

I never said I know the industry better then you, but I do work in an industry that requires top notch customer service, and that's all I'm asking for. If I personally treated every telecom customer the way I've been treated on occassion with my boat - our company would be out of business.

By the way - post a pic of the car once you have it - I'm sure it will look great!

I'm sure SO CAL customers are more understanding - they can probably boat year round - just guessing?

[joe8395]

Wow! Drama on the owners portal...my god...chill out everyone and go have a beer and get laid.

[SummerObsession]

Originally posted by joe8395
Wow! ...my god...chill out everyone and go have a beer and get laid.

Already done that today. Twice. -Even without a ZO6 vette.


TigeMD, I red your post the wrong way also.
I never bash the service guys themselves. They just do as they are told and try to work with what they have.

Someone needs to appoint a GREAT service manager in some of these cases.

Anyway, have a great day!!

[DWillets]

TIGE M.D.

So, if you were in the business 10 years, why did you get out.

Lack of support from Tige?

Stress from dealing with boat owners?

Just to do something new?

Just curious...

[TeamAllen]

10 days and a wake up

He got another job. Too bad for us, because he was excellent at what he did. The new place is lucky! Here is the link, to his post, when he announced his departure. Sorry to hear about your dealer problems in NC.

10 days and a wake up

[Zacky]

I don't think it's necessarily about "jumping high enough." It's about doing the job right the first time the boat is in the shop. That is what people are paying for. That is why you pay to have things serviced. Returning with the same problem time and time again until it is finally fixed right is a bunch of garbage.

[DWilletstoo]

All,

Early on someone asked me to POST pictures of the new boat when I got it. Please go to the following thread to see the PICS - http://www.tigeowners.com/forum/show...&threadid=1514

I hope you enjoy - also, for the record - Skiers Wharf Extreme: Blue Springs, Missouri has also started reading some of the discussions in these discussion groups; and as a concerned dealership - two individuals called to discuss some of my concerns personally. For that - I say THANK YOU!!!!!! I believe they are truely aiming to be one of the top notch dealerships in the Midwest, and hopefully in the country.

They've also taken the extra time to explain some issues that I had - and maybe I just hadn't received the entire story before. Either way - these guys did work 150% to get me my 2006 boat and I feel confident that they will help with any issues in the future.

Thanks Again!

[Laketrash]

Local marina/boat dealer for sale. Currently carries Calabria but has not been able to break the name thru here.

Wish I could buy it and carry Tiges. What's it take to get a franchise?

[Tequilasun]

Originally posted by Laketrash
Local marina/boat dealer for sale. Currently carries Calabria but has not been able to break the name thru here.

Wish I could buy it and carry Tiges. What's it take to get a franchise?

After all that you still want to own a Dealership...try to make it one without a service department!!!!! J/K

[Tip]

Based on Tige's reputation in NC they ought to pay you to open a dealership.

[Laketrash]

It would be totally based on Service. Find the best mechanics, pay them top dollar, and have the Service Manager in a thong. Female of course.

Seriously, it is the only one on the lake. He's biggest problem is lack of good service.

Make the people happy and they will come back again, and again, and again. It can't be that hard to figure that out.

Maybe Andrew can get me some info on being a dealer.
For me it is about time for a change.

Laketrash

[crun]

laketrash,
any word on the dealership cost. i am at the point where i think tige owes us along with all the other NC owners. they have left us hanging for the last 2+ years. they knew SPENCER was dirt for almost a year or so before doing something about it. then i hear they gave him a second go at it and well, you know the rest. WHER-INA or whatever their name is, is no good either.

i was at the boat show this weekend in raleigh and for the second year/time in a row i havent see a tige dealer. one minute we have representation and the next we're out here hanging. whats tige up to?

i have been thinking/dreaming about opening a dealership for the last year or so. if you can give people good service...then the rest will follow. i hear its the same all over the place. i bought a boat from GRANDPA' S only to return it two weeks later. they mounted the tower 10 inches to far forward. the cover didnt fit and it completely messed with the lines on the boat. anyhow they wanted me to live with it....go figure. the dealer was such a jerk and acted like it was no big deal because he was just going to pass it on to some other customer that walked through the door. someone out there has a moomba with the tower mounted in the wrong place. Sucks for him!

laketrash, you hear any word on the dealership idea, let me/us know about it. anyone out there know what a tige dealership franchise or rights to sell "normally costs"????

[Laketrash]

crun,

I'm working on it. I will be speaking again with someone today.

Laketrash

[Laketrash]

I spoke with Tige and got the low down. Seems like a possibility.
All I have to do know is make up my mind to do it.

Watch out North Carolina, Tige may be on its way!!!

Laketrash to banker, "Hey big man, let me hold a dollar!"