Prestige Trailer Collapsed under a Tige 2200i

[bcskypilot]

Now thats the kind of deal I'm looking for^. Did you buy it new? Better yet, where did you buy it and do they have more??

Thanks!

[leisure]

Wheels on prop guard?

Tip, do you have a picture of the wheels on the prop guard?

[Tip]

It was a trailer the dealer used for the demo boat for one summer. The guy who bought the demo boat did not need a trailer because he was keeping it on a boat lift like me so my dealer offered it to me.

The lake is only about 3 miles from the dealer so it didn't have a lot of miles on it. It has a couple of small scratches, and one small rip in the bunk carpet but other than that it was like new.

The dealer told me that trailer costs about $3500 new, I had no idea what they cost new,
I was getting ready to go on a trip and needed a trailer so I bought it.

I'm going to lake this weekend so I'll take some pictures of the prop guard wheels and post them Sunday evening.

[Tip]

I just noticed that I spelled breaks wrong in my previous post! My bad, I meant brakes.

[RZMike]

You guys are starting to scare me. I bought a brand new Prestige trailer for my 23V last year. I haven't had any problems, but I've been outside for the last hour checking for bad/cracked welds

[Tip]

Here is a picture of the prop guard wheels on my Dorsey.






-Tip

[TigeDuner]

Looks like the wheels are needed if the trailer is that low to the ground. Good idea.......

[Beau McCrory]

trailer wheels

I've got the Dorsey with the prop guard wheels. They are very handy and are virtually indestructable. I'm tough on trailers as a rule, and Dorsey is very tough with the build. Even if they're more expensive, over time, and only one boat repair will more than make the difference in out of pocket expenses!

[smendez]

Tip:

Who's cat did you run over with your trailer?

And then you have nerve to take a picture of it

[Matt Garcia]

Originally posted by smendez
Tip:

Who's cat did you run over with your trailer?

And then you have nerve to take a picture of it

Bahahahah!!!

[Tip]

That's whats left of the cat I caught living in my boat!


Tip


P.S. Please don't tell my wife, she thinks the cat just up and ran off...

[yllis]

I have a 2004 Extreme trailer with prop guards. Our dealer Ski Dog Sports recommended the Extreme because of how it was built.

It has torsion springs (no leaf springs to squeak or rattle), oil incased hubs (no greasing or bearing buddies), LED lights and great brakes. What I like best is how well our boat loads onto the trailer. It is always centered (even when I am not) and slides on even in low water levels.

I think the Extreme may be more expensive than Dorsey, but it is built like a tank.

Yllis

[byron/prestige trailers]

As with every story, there are two sides. There was considerably more verbage in the conversations between myself and this individual, that he has chosen to leave unstated.

I believe the folks in the know at Tige` will attest, when a corporation manufactures a product for use by the general public, despite their best efforts, they open themselves to the possibility of unwarranted slanderous comments. That is the nature of the beast. Unfortunately these comments can be taken as gospel, even though rational thinking suggests the above stated fact. Every story has two sides.

We'll take it on the chin when we have it coming, but to spend time defending our reputation against this gentlemans' accusations will only serve to lend credit to same. We stand firm in our dedication to higher than expected service and on our decision in this matter.

Nuff Said.
Byron

[raythompson]

Originally posted by byron/prestige trailers
We'll take it on the chin when we have it coming, but to spend time defending our reputation against this gentlemans' accusations will only serve to lend credit to same. We stand firm in our dedication to higher than expected service and on our decision in this matter.

Regardless of "taking it on the chin" your trailer did in fact break just out of warranty and you offered nothing. That is not dedication to higher service.

I am not going to get into a contest over this. But I feel that any well made trailer should be good for at least 10 years. My former trailer suffered broken springs, a failed axle, and the bunks rotted. This was after 15 years of some fairly significant service. But I never had a support component fail.

With the communication of today any company should be willing to go the extra mile to satisfy a customer, even if the customer is wrong. The ill will is just not worth the price.

In a management class I took they were talking about a highly successful company that sold general merchandise. The philosiphy was always to satisfy the customer. So much to the point of the owner telling the staff "If a customer brings in a tire they are not happy with, make it right and give them their money back. And we don't even sell tires."

With all products there is the chance for early failure. How a company responds indicates how they support their product and value the customer. A failed product, that is made right by the dealer/manufacturer, will long be remembered favorably after the failure. A failure that is not corrected will be remembered forever adversely by the individual and their acquantances.

[Tequilasun]

I agree with Ray on this one, at least to a certain extent.

You can read a little more about the situation on the prestige trailer website

http://members2.boardhost.com/presti.../msg/2212.html

Not that it clears anything up, but interesting to read byrons take on the situation.